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Yclients

Bot integration with Yclients. Integration with Yclients for online booking

How to Integrate Chat Bot with Yclients

STEP 1 — Register in the YCLIENTS Marketplace Developer Personal Account.

Get access to the developer personal account. To do this, go to the link https://www.yclients.com/signin/JTJGYXBwc3RvcmUlMkZkZXZlbG9wZXJz and create a personal account.

yclients registration

Yclients Registration

STEP 2 — Create an Application in the Marketplace

In the developer personal account, create your first application for the marketplace.

creating yclients application

Creating Application in Yclients

When creating an application, be sure to mark the type as "Non-public", otherwise you will not be able to install webhooks in the branch.

yclients application

Creating Application in Yclients

STEP 3 — Specify the Required Webhook Address in the "Development Settings" Section

To do this, go to editing your application.

yclients integration

Yclients Integration

Copy the url address from our platform in section "Bot" > "Settings" > "Integrations" > "Yclients" > "webhook"

yclients integration

Getting Webhook for Integration Setup

Go to the "Development Settings" section. In the "Address to send notifications to" field, specify the url address for sending webhooks. This address will be added to branches when connecting the application.

yclients integration

Yclients Notification Settings

STEP 4 — Connect the Application to the Branch

Your application will not be in public access, only you will be able to use it. To open the application connection page:

Go to the developer account. This can be done through "Integrations" > "Developer Account" or by going to the link https://www.yclients.com/signin/JTJGYXBwc3RvcmUlMkZkZXZlbG9wZXJz

yclients integration

Yclients Developer Account

Open the edit form for your application.

yclients bot

Editing Yclients Application

Copy this link and paste it into the browser. You will see your application page with a "Connect" button.

yclients bot

Connecting Yclients Application

Note: If you decide to change the webhook address in the application to a new one. The application must be disconnected from the branch and connected again. Note: For the yclients block to work correctly, the contact must have a phone and email specified.

"Yclients" Block

In the scenario settings, click Add Block and select "Yclients" Block

Yclients bot

"Yclients" block in scenario

In the block, you need to add a link to the online booking form from YCLIENTS, it will be sent to the chat bot when this block is reached.

You can create several blocks with different forms from YCLIENTS

Yclients bot

"Yclients" block settings - forms

Three texts can be sent through the "Yclients" block:

  • immediately after receiving the webhook on successful booking;
  • in advance before booking at a certain time - at the time (if value is "0") or after the booking date;
  • after a specified time interval after booking (successful and missed).

Variables can be used in the text.

Time is set using minutes, hours, or days.

Yclients integration

"Yclients" block settings - booking reminders

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