Condition Type "Message Contains Text"
Creating a condition (rule) with checking contact message in the bot. Using condition type "Message Contains Text"
This condition type allows you to divide users into two branches depending on whether the text you specified in the condition is contained in the message they sent.
For example, using this condition you can check if the user has viewed the source you need. Simply hide a code word on the website or in the video and specify it in the condition.
Watch a practical video with a breakdown of the "Condition" block type "Message Contains Text" for creating personalized scenarios in chat bots: