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Documents in the Built-in CRM (Customer Relationship Management System) Deal Card and Their Mailing

How to attach documents to a deal

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Documents in the deal card

You can attach various documents to a deal and then send them in a mailing. To do this, create a "Message Chain" block in the scenario and select the "Document from CRM" type.

crm in bot

Adding documents via the "Message Chain" block

Next, specify the file name and deal stage.

crm in bot

Adding documents via the "Message Chain" block

As a result, the user will receive their file from the CRM deal that is at a specific stage. If you do not specify a stage, the file is taken from the first deal that has a file.

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